Sales Advisor - Spa Membership - Cottons Hotel & Spa

Job Details


Cottons Hotel & Spa

Contract Type


Working Pattern

Full Time



Closing Date

30/09/2019 11:00

We’re looking for someone to drive the membership of our fabulous leisure club and spa.

This is a great opportunity for a target driven and enthusiastic individual to become Membership Sales Advisor.


Your day to day;

  • Liaising with members, answering queries and maximising retention and renewals 
  • Delivering appointments for potential new members
  • Keeping track of enquiries and leads
  • Handling all membership sales enquiries by email, phone and show rounds
  • Working with the rest of the hotel’s sales team, ensuring opportunities to cross sell are not missed


Who are we looking for?

You will enjoy working towards challenging targets and thrive in a position that requires you to deliver on key metrics, preparing regular reports for the Head of Sales.  


If you are a strong communicator with great interpersonal skills who thrives in a busy, customer-led environment then this could be a role for you.


You will be detail orientated and comfortable working with a range of digital systems, maintaining a live database of current and potential members.


A solution focussed, team player with a positive approach and the ability to take things in their stride.


In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts, including free Gym membership
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

Cottons Hotel & Spa is a busy four-star property in Knutsford, Cheshire, with 138 guest rooms, 14 meeting rooms, restaurant, bar and spa. It is a popular choice with business and leisure guests and staff pride themselves on providing a quality experience to everyone who comes through the doors. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high quality service in a welcoming environment.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?



Your place in our world

Sales Office Manager
Sales Advisor - Spa Membership - Cottons Hotel & Spa