Spa Receptionist

Job Details

Location

Cottons Hotel & Spa

Contract Type

Permanent

Working Pattern

Full Time

Salary

Competitive

Closing Date

30/09/2019 11:00

An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes

We're looking for a Spa Receptionist to be the public face of our spa, working in a busy, vibrant environment and ensuring all of guests receive the warmest of welcomes.

 

Your day to day;

  • Greeting everyone of our guests with a welcoming smile
  • Providing the highest level of hospitality
  • Upselling of treatments, products and other facilities
  • Informing the guests of the spa’s facilities, offering advice and assistance when necessary
  • Ensuring spa procedures are followed

 

Who are we looking for?

You could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. 

 

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride.

 

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

 

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

 

Cottons Hotel & Spa is a busy four-star property in Knutsford, Cheshire, with 138 guest rooms, 14 meeting rooms, restaurant, bar and spa. It is a popular choice with business and leisure guests and staff pride themselves on providing a quality experience to everyone who comes through the doors. It is part of Thwaites Hotels, a unique collection of luxury hotels offering high quality service from food to spa treatments to accommodation.

 

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?

 

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Your place in our world

Spa Manager
Spa Receptionist