Spa Receptionist & Team Member - Solent Hotel & Spa

Job Details


Solent Hotel & Spa

Contract Type


Working Pattern

Full Time



Closing Date

10/10/2019 11:00

An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes

We're looking for a Spa Receptionist to be the public face of our spa, working in a busy, vibrant environment and ensuring all of guests receive the warmest of welcomes.

Hours of work range between 05.45am - 22.15pm. Own transport is essential to be able to fullfill these hours as no public transport available for early starts or late finish shifts.

Your day to day;

  • Greeting everyone of our guests with a welcoming smile
  • Providing the highest level of hospitality
  • Upselling of treatments, products and other facilities
  • Informing the guests of the spa’s facilities, offering advice and assistance when necessary
  • Ensuring spa procedures are followed


Who are we looking for?

You could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times. 


You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride.


If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.


In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment


***Location blurb – add in location information as per the guidelines ***


Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?




Your place in our world

Spa Manager
Spa Receptionist & Team Member - Solent Hotel & Spa