Leisure & Fitness Club Manager

Job Details


North Lakes Hotel & Spa

Contract Type


Working Pattern

Full Time



Closing Date

28/10/2019 12:00

An exciting opportunity for a dynamic individual to join our Spa Team.

As Spa Manager you will ensure we provide the highest standards within the Leisure facilities and will welcome the challenge of motivating a large team.


Your day to day;

  • Meeting all health and fitness responsibilities ensuring the gym, studio and pool areas are always in excellent condition
  • Leading your team to create a warm and safe environment for our members and guests
  • Recommending activities or opportunities to support spa treatments and membership teams whenever possible
  • Communicating with other internal departments to ensure integration of the Spa within the whole hotel
  • Deal with all problems, enquiries and complaints from Spa clientele when required
  • You will need to maximise the sales of the Spa area by continually looking for opportunities and ways to innovate  
  • Actively tracking class attendance and reviewing the timetable, implementing new classes and changes in schedules to meet clients’ needs


Who are we looking for?  

You will need to have a good rapport with staff and guests and be able to effectively communicate on all levels.

A Passion for health and fitness is neccesary and experience in a similar role would be an advantage. A proven track record of managing in a similar role is essential.

Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst ensuring all aspects of the Spa runs smoothly.  

You should have high standards and thrive in a customer led environment. If you are a strong leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you.


In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment


North Lakes Hotel & Spa is ideally placed at the gateway to the Lake District National Park, near Penrith, so as you might expect it welcomes guests from around the world. It is a four-star property that has developed a strong reputation among leisure and business guests, with 84 guest rooms, 11 meeting rooms, restaurant, bar and spa it's a busy place to work. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high quality service in a welcoming environment.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations – What are you Thwaiting for?



Your place in our world

Head of Guest Experience
Leisure & Fitness Club Manager
Spa Team