Head Housekeeper - Cottons Hotel & Spa
Manchester Road, Knutsford, Cheshire WA16 0SU 53.319014 -2.391982
Cottons Hotel & Spa
We’re looking for an approachable and enthusiastic Head Housekeeper
You will lead a busy, vibrant team and ensure thousands of guests experience wonderful stays in immaculate rooms.
Your day to day;
- Mentor your team to ensure they provide the highest standards and attention to detail at all times
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Ensuring your team are completing their work within a set time frame
- Cleaning of bedrooms to required standards
- Ensuring hotel procedures are followed by your entire team
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets.
You will be comfortable communicating on all levels and will need to contribute towards the Hotel Product Plan.
You will need to be calm under pressure, reacting effortlessly to un expected circumstances and taking them in your stride.
If you are passionate about delivering meticulous and can motivate others to do the then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Cottons Hotel & Spa is a busy four-star property in Knutsford, Cheshire, with 138 guest rooms, 14 meeting rooms, restaurant, bar and spa. It is a popular choice with business and leisure guests and staff pride themselves on providing a quality experience to everyone who comes through the doors. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high quality service in a welcoming environment.
Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –
What are you Thwaiting for?
Cottons Hotel & Spa