Assistant Reception Manager

Job Details

Location

Cottons Hotel & Spa

Contract Type

Permanent

Working Pattern

Full Time

Closing Date

06/01/2019 12:00

Assistant Reception Manager

A friendly and enthusiastic Assistant Reception Manager wanted to provide the warmest of welcomes

Who are we looking for?

Our reception team is the public face of our hotel; ensuring thousands of guests receive the warmest of welcomes.

As Assistant Reception Manager you'll be pivotal to ensuring they provide the highest standards of hospitality at all time and contribute to the success of the business.

You never know what the day might bring - but whatever it is we need our team to be helpful, friendly and solution-driven.

Key responsibilities include:

  • Ensuring the Reception Department operates efficiently
  • Providing the highest standards of guest service
  • Assisting in the supervision and development of the Reception Team

If you are passionate about hospitality, a great communicator and have an eye for quality guest experience then this could be the role for you. We are looking for someone who is currently a hotel reception supervisor or deputy looking for a new challenge. Opera knowledge is desirable.

In return, we are offering the successful candidate a rewarding role with scope for career progression and development.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

Cottons Hotel & Spa is a busy four-star property in Knutsford, Cheshire, with 138 guest rooms, 14 meeting rooms, restaurant, bar and spa. It is a popular choice with business and leisure guests and staff pride themselves on providing a quality experience to everyone who comes through the doors. It is part of Thwaites Hotels, a unique collection of 8 luxury hotels offering high quality service from food to spa treatments to accommodation.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?

charlottemason@cottonshotel.co.uk

Hierarchy

Hierarchy

Your place in our world

Reception Manager
Assistant Reception Manager
Receptionists