Housekeeping Supervisor

Job Details

Location

Middletons Hotel, York

Contract Type

Permanent

Working Pattern

Part Time

Closing Date

31/12/2018 12:00

Who are we looking for?

An approachable and enthusiastic Housekeeping Supervisor wanted. 

You will lead a team and to achieve high standards and attention to detail.

We're looking for a motivated Housekeeping Supervisor to support the Housekeeping Manager, leading a busy, vibrant team and ensuring thousands of guests experience wonderful stays in immaculate rooms.

Your day to day;

  • Mentor your team to ensure they provide the highest standards and attention to detail at all times
  • Providing the highest level of hospitality
  • Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
  • Ensuring your team are completing their work within a set time frame
  • Cleaning of bedrooms to required standards
  • Ensuring hotel procedures are followed by your entire team

Who are we looking for?

The standard of our rooms leave a lasting impression on our guests, you will need to have a keen eye for detail and hold the skills to lead a team to meet challenging targets

We will expect you to communicate on all levels and to contribute towards the Hotel Product Plan.

You will need to be calm under pressure, reacting effortlessly to un expected circumstances and taking them in your stride.

If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment

Middletons is a unique hotel with fantastic character in the historic city of York. With 56 bedrooms, restaurant, bar and conference facilities it's a busy place to work and customer service is central to everything. It is part of Thwaites Hotels, an award-winning company offering quality service and the team working there is handpicked to ensure high standards and warm hospitality are maintained.

Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –

What are you Thwaiting for?

Hierarchy

Hierarchy

Your place in our world

Housekeeping Manager
Housekeeping Supervisor