Skeldergate, York YO1 6DS 53.954696 -1.084196
Middletons Hotel, York
We're looking for a detail orientated and passionate person to join our Housekeeping team.
You will work as part of a busy and vibrant team who ensure that all of our guests experience wonderful stays in immaculate rooms. We are open 365 days of the year, you will need to be flexible with the days you can work including weekends.
Your day to day;
- Providing the highest level of hospitality
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible
- Cleaning of bedrooms to required standards within a set time frame
- Ensuring hotel procedures are followed at all times
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets.
You’ll have great communication skills and be comfortable interacting with your team and guests in a warm and courteous manner.
You will need to be calm under pressure, reacting effortlessly to unexpected circumstances, taking challenges in your stride.
If you are passionate about providing high standards and a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Middletons is a unique hotel with fantastic character in the historic city of York. With 56 bedrooms, restaurant, bar and conference facilities it's a busy place to work and customer service is central to everything. It is part of The House of Daniel Thwaites, a unique collective of Inns, Hotels & Spas offering warm hospitality and high-quality service in a welcoming environment.
Thwaites was established in 1807 and to this day remains a family run Business. We have Hotels, Inns, Pubs and a Brewery and are focused on providing superb hospitality in outstanding properties in great locations –
What are you Thwaiting for?
Middletons Hotel, York